Return & Refund Policy

Last Updated: October 3, 2026

At Dailycart, we want our customers to have a smooth and satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, you may contact us for assistance.

1. Return Eligibility

A product may be eligible for return if:

You received a damaged product.
You received a defective product.
You received an incorrect product.
The product received is materially different from the product ordered.
The product qualifies for return under the specific product's return conditions.

Return eligibility may vary depending on the product category and its condition.

2. Return Request Period

Customers should contact us within 7 days of receiving the order if they wish to request a return or report a damaged, defective, or incorrect product.

Requests submitted after this period may not be accepted unless otherwise required by applicable law.

To initiate a return request, contact:

Email: dailycartldh.support@gmail.com
Phone: +91 9646700675

Please provide your order number, a description of the issue, and clear photographs or videos of the product where applicable.

3. Conditions for Returns

To be eligible for a return, the product should generally:

Be unused and in its original condition.
Be returned with its original packaging, tags, labels, and accessories where applicable.
Not be damaged due to misuse, improper handling, or normal wear and tear.
Include the original order information or proof of purchase.

Certain products may have additional return conditions.

4. Non-Returnable Products

Certain products may not be eligible for return due to their nature, including but not limited to:

Products that have been used, altered, or damaged by the customer.
Products without their original packaging or accessories where required.
Products damaged due to improper use or handling.
Products specifically identified as non-returnable on the product page.
Products that are otherwise restricted from return under applicable law.

The return eligibility of a particular product will depend on the applicable product-specific policy.

5. Damaged Products

If you receive a damaged product, please contact us as soon as possible and preferably within 7 days of delivery.

We may request:

Photographs of the product
Photographs of the packaging
A video showing the issue
Order details
Other information necessary to verify the claim

After reviewing the information, we will determine the appropriate resolution.

6. Incorrect Products

If you receive a product different from what you ordered, please contact us within 7 days of delivery.

After verification, we may arrange a replacement, return, refund, or another appropriate resolution.

7. Refunds

If your return is approved and a refund is applicable, the refund will generally be processed after the returned product has been received and inspected.

Approved refunds may be issued through the original payment method or another appropriate method, depending on the payment method used for the order.

The time required for the refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

8. Shipping Charges

Where a return is approved because the product was damaged, defective, or incorrectly supplied by us, Dailycart may arrange or reimburse applicable return shipping costs, subject to verification.

For other approved returns, shipping charges may be non-refundable and the customer may be responsible for return shipping costs, depending on the applicable product policy.

9. Exchanges and Replacements

Where applicable, we may offer a replacement instead of a refund for products that are damaged, defective, or incorrectly delivered.

Replacement availability depends on product availability.

If the same product is unavailable, we may offer an alternative resolution, such as a refund.

10. Return Inspection

All returned products may be inspected before a refund or replacement is approved.

If the returned product does not meet the return conditions, we may reject the return request.

Products that have been used, altered, damaged through misuse, or returned without required components may not qualify for a refund or replacement.

11. Cancellation

If you want to cancel an order, please contact us as soon as possible.

Cancellation may only be possible before the order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be available, and you may need to follow the applicable return procedure.

12. Refund Processing Time

Once a refund is approved, we will initiate the refund process within a reasonable period.

The actual time taken for the refunded amount to reach your account may vary depending on the payment provider or financial institution.

Dailycart does not control the processing time of third-party banks or payment providers.

13. Fraudulent or Abusive Returns

Dailycart reserves the right to refuse returns, refunds, or replacements where we reasonably believe that a return request involves:

Fraudulent activity
Repeated abuse of the return policy
False claims
Product misuse
Manipulation or alteration of products
Other unauthorized activity

This does not affect any rights that cannot legally be excluded under applicable law.

14. Changes to This Policy

Dailycart may update this Refund & Return Policy from time to time to reflect changes in our products, services, business practices, or applicable laws.

Any changes will be posted on this page with a revised "Last Updated" date.